Some frequently asked questions!
How long will the journey take?
Obviously this depends on the destination, but on a typical trip from London to Malaga we would collect the dogs first thing in the morning and aim to deliver them the following evening.
Is this a 'door to door' service?
Yes, we collect and deliver your dog to the addresses given.
Do you use the ferry or the tunnel?
We use both for quite different reasons. When possible we will use the tunnel the reason being that on the ferries you have to leave the dogs unattended in the vehicle. However the ferry is far better for certain breeds which Euro Tunnel will not transport.
Will my dog get a walk?
We stop every 3-4 hours to comply with Defra regulations, on the stops we will give them as much exersize as possible.
Will my pet need a passport?
If your coming into or going out of Europe then yes. The passport can seem a daunting prospect but it is really quite straight forward. We are happy to help every step of the way. We will also advise you about the treatments your dogs will need immediately prior to travel.
What about luggage?
We are happy to take your dogs soft bedding, toys and food for the journey. Unfortunately we are unable to help you move your washing machine. (you would be surprised!)
Do you transport Cats?
Yes, thats no problem at all! Please note that cats will only ever travel with dogs from the same house hold.
